Our Privacy Policy

1. Purpose and Scope

At 3Xpress.ng, user privacy and data security are our top priorities. This policy explains how we collect, process, and protect personal information. Our commitment to transparency ensures that users understand how their data is used, stored, and safeguarded.

2. Data Collection and Processing

We collect and process the following types of data:

• Personally identifiable information (e.g., name, email, phone number) provided during account registration.
• Transactional records, including payment details and delivery history.
• Automated tracking data, such as cookies, IP addresses, and browsing behavior, used for analytics and fraud prevention.
• User preferences and behavioral insights to enhance service delivery and platform functionality.

3. Use of Data

User data is utilized for the following purposes:

• Fulfilling service requests and optimizing delivery operations for efficient logistics management.
• Enhancing platform functionality, user experience, and personalized service recommendations.
• Complying with legal and regulatory requirements, including fraud detection and risk mitigation.
• Conducting marketing and promotional outreach, subject to user consent, to inform users of special offers and service improvements.

4. Data Security Measures

We employ industry-standard security protocols, including encryption, multi-factor authentication, and continuous monitoring, to prevent unauthorized access, data breaches, and cyber threats. However, absolute security cannot be guaranteed, and users are encouraged to use strong passwords and report any suspicious activity immediately.