1. Introduction

Welcome to 3Xpress.ng, we are a cutting-edge logistics and delivery service provider. By accessing and using our platform, you agree to adhere to the terms outlined in this document. If you do not accept these terms, you should immediately refrain from using our services. This agreement defines the rights, responsibilities, and legal limitations applicable to using 3Xpress.ng to ensure transparency and fairness in our operations.

2. Scope of Services

3Xpress.ng provides logistics and delivery solutions, serving as an intermediary for efficient transportation of goods. Our platform facilitates seamless interactions between senders and recipients through advanced tracking systems and operational support. We provide excellent escrow services to ensure that Pay-on-Delivery arrangements are beneficial to our customers and their clients. We reserve the right to modify, suspend, or terminate any portion of our services at our discretion, with or without prior notice. Users should be aware that service availability may be affected by external factors such as regulatory changes, adverse weather conditions, and technical failures.

3. User Responsibilities

To maintain compliance and service efficiency, users are required to:

• Provide accurate and up-to-date personal and transactional information to prevent service disruptions.
• Ensure that all shipments comply with national and international shipping laws and regulations.
• Use our services lawfully and ethically, avoiding any misuse or fraudulent activities that could undermine 3Xpress's integrity.
• Protect their account credentials and prevent unauthorized access to avoid being held liable for fraudulent transactions conducted under their account.

Failure to comply with these responsibilities may lead to account suspension, service limitations, or legal action, depending on the severity of the violation.

4. Limitation of Liability

3Xpress.ng is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our platform. This includes, but is not limited to, service interruptions, transaction errors, or factors beyond our control, such as third-party service failures, regulatory interventions, or unforeseen operational challenges. While we strive to provide reliable services, users acknowledge the inherent risks associated with logistics operations and delivery services.

5. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these provisions will be resolved exclusively in the appropriate courts within the applicable jurisdiction. Users agree to pursue dispute resolution through negotiation and, if necessary, arbitration before resorting to legal proceedings to ensure a fair and efficient process.